Job Description
Join our award-winning healthcare team as a Front Desk Receptionist where your smile sets the tone for patient experiences. We offer a dynamic, patient-first environment with cutting-edge technology and a supportive culture. Enjoy competitive compensation, comprehensive benefits package, and opportunities for career growth within our expanding network.
Our Seattle clinic is centrally located near downtown with complimentary parking and modern facilities. We pride ourselves on fostering an inclusive workplace that values work-life balance and professional development.
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Coordinate multi-specialty appointments using advanced scheduling software
- Handle incoming communications via phone, email, and patient portal
- Maintain accurate patient records and confidential documentation
- Process insurance verifications and billing inquiries
- Assist with clinic administrative tasks as needed
Qualifications
- Minimum 1 year customer service or front desk experience
- Proficiency in medical scheduling software (e.g., Epic, Athenahealth)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environments
- Strong attention to detail with HIPAA compliance knowledge
- Flexible availability including evening/weekend shifts