Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Boston! We're seeking a professional with exceptional communication skills to manage front-desk operations during evening hours. Enjoy a flexible schedule while supporting patient needs and maintaining clinic efficiency. This role offers competitive compensation and opportunities for growth in a supportive environment.
Responsibilities
- Manage patient check-ins/out with precision and empathy
- Handle multi-line phone systems and triage urgent calls
- Maintain accurate patient records using EMR systems
- Coordinate appointment scheduling and calendar management
- Process insurance verifications and billing documentation
- Assist with basic administrative tasks (faxing, filing, copying)
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR software
- Exceptional written and verbal communication skills
- Ability to multitask in fast-paced medical environments
- Strong problem-solving and conflict resolution abilities
- Night shift availability (10 PM - 6 AM, 3-4 shifts/week)
- Flexibility to cover weekend shifts as needed
- High school diploma or equivalent required