Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients and visitors during critical hours. This flexible evening role offers competitive compensation in a supportive environment where your interpersonal skills shine. Enjoy a schedule that accommodates your lifestyle while making a meaningful impact in patient care coordination.
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 2 AM) with precision and professionalism
- Coordinate patient check-ins, appointments, and urgent inquiries using advanced scheduling systems
- Maintain strict HIPAA compliance for all patient communications and documentation
- Collaborate with medical staff to ensure seamless patient flow and emergency protocols
- Perform administrative tasks including data entry, filing, and inventory management
- Facilitate secure visitor access and building security procedures
- Resolve patient concerns with empathy and escalate complex issues appropriately
Qualifications
- Minimum 1 year experience in healthcare or customer-facing reception role
- Proficiency with electronic health records (EHR) systems and Microsoft Office Suite
- Exceptional communication skills with multilingual abilities preferred
- Ability to remain calm under pressure during high-traffic or emergency situations
- Strong attention to detail with accurate documentation capabilities
- Flexibility to adapt to changing schedules and prioritize competing tasks
- Valid CPR certification or willingness to obtain upon hire