Job Description
We are looking for a dedicated and professional Receptionist and Data Entry Specialist to join our team in Boston, MA. This is an immediate hire position for a highly organized individual who excels in a fast-paced administrative environment. You will be the first point of contact for our clients and visitors, while also playing a crucial role in maintaining our digital records with precision.
Our ideal candidate is a self-starter with strong typing skills and a commitment to accuracy. If you are ready to start a rewarding career in a supportive environment, we want to hear from you.
Responsibilities
- Manage the front desk operations, including greeting visitors, answering phones, and directing inquiries professionally.
- Perform high-volume data entry tasks with a focus on accuracy and speed using Microsoft Office and internal software.
- Sort and distribute mail, handle packages, and manage incoming and outgoing communications.
- Assist with scheduling appointments, meetings, and travel arrangements.
- Maintain and update customer databases and filing systems (physical and digital).
- Handle customer service inquiries and escalate complex issues to management as needed.
- Support the administrative team with general office duties and special projects.
Qualifications
- High school diploma or GED required; post-secondary education in business administration is a plus.
- Proven experience in reception, customer service, or data entry is preferred.
- Proficient in Microsoft Office Suite, specifically Excel and Outlook.
- Fast and accurate typing speed (minimum 40 WPM).
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a busy office setting.
- Must be reliable, punctual, and detail-oriented.