Job Description
Join the Leader in Front Desk Operations!
We are currently seeking a highly organized and professional Night Shift Receptionist to join our team in Memphis, TN. If you are looking for an immediate opportunity to advance your career in a dynamic environment, we want to hear from you.
As the first point of contact for our guests after hours, you will play a crucial role in ensuring smooth operations, security, and customer satisfaction. We offer competitive pay, a supportive work environment, and opportunities for growth.
Responsibilities
- Front Desk Management: Oversee the front desk operations during the night shift, ensuring a welcoming environment for all visitors and staff.
- Communication: Answer incoming calls and route them to the appropriate departments or personnel efficiently.
- Security & Access: Monitor security systems and manage access cards for authorized personnel and guests.
- Administrative Tasks: Handle data entry, prepare nightly reports, and manage incoming mail and packages.
- Guest Assistance: Assist guests with check-ins, check-outs, and general inquiries with a professional demeanor.
- Shift Handover: Provide detailed handover reports to the morning shift team to ensure continuity of service.
Qualifications
- Experience: Previous experience as a receptionist or in a customer service role is preferred.
- Availability: Must be available to work night shifts, including weekends and holidays.
- Skills: Proficiency in MS Office Suite (Word, Excel, Outlook) and basic computer skills.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Professionalism: A neat appearance and a positive, service-oriented attitude.
- Reliability: Strong work ethic and the ability to work independently with minimal supervision.