Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Metro Atlanta Medical Center. We're seeking a polished professional to serve as the first point of contact for patients and visitors during evening hours. This critical role requires exceptional organizational skills and a compassionate approach to patient care. Enjoy competitive pay, comprehensive benefits, and a supportive work environment with immediate start opportunities.
Responsibilities
- Manage multi-line phone system and triage incoming calls
- Greeter patients with warm professionalism and accurate check-in
- Maintain secure patient records and administrative documentation
- Coordinate visitor access and emergency protocols after hours
- Process insurance verification and billing inquiries
- Collaborate with nursing staff for patient flow coordination
- Operate medical office software (EHR systems)
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to remain calm under pressure in medical settings
- Flexibility to work 11 PM - 7 AM shifts (including weekends)
- HIPAA compliance knowledge
- High school diploma or equivalent required