Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients after hours. We're seeking a dedicated professional to manage front desk operations during overnight shifts, ensuring exceptional service and smooth administrative workflows. Immediate opportunity with competitive pay and comprehensive benefits package.
Responsibilities
- Manage patient check-in/out processes during night hours with accuracy and compassion
- Handle incoming calls and triage emergencies according to protocol
- Maintain secure patient records and confidential documentation
- Coordinate with on-call medical staff for urgent patient needs
- Prepare daily reports and ensure office readiness for next shift
- Oversee facility security protocols during overnight operations
Qualifications
- Minimum 1 year experience in medical/reception setting
- Exceptional communication and conflict resolution skills
- Proficiency in EMR systems and Microsoft Office Suite
- Ability to remain calm under pressure during emergency situations
- Flexibility to work 11 PM - 7 AM schedule including weekends
- BLS/CPR certification preferred
- High school diploma or equivalent required