Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions! We're seeking a professional and adaptable individual to manage front desk operations during evening hours. Enjoy a flexible schedule while providing exceptional patient experiences in our state-of-the-art facility. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment. If you thrive in fast-paced settings and excel at multitasking, apply today to become an integral part of our patient-first culture!
Responsibilities
- Manage incoming calls and patient inquiries during night shift hours
- Check in/out patients using electronic health record systems
- Coordinate with clinical staff for urgent patient needs
- Maintain secure patient records and confidential documentation
- Operate multi-line phone systems and appointment scheduling software
- Assist with administrative tasks including billing verification
- Ensure reception area remains clean and organized
- Handle after-hours emergency protocols calmly and efficiently
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EHR systems
- Strong written and verbal communication skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge preferred
- Flexibility to cover variable evening shifts (6 PM - 6 AM)
- Valid Nebraska driver's license (if required for errands)