Job Description
Join our dynamic healthcare team as a Weekend Receptionist and be the friendly face of our Cleveland Wellness Center! We're seeking a highly organized professional to manage our front desk operations during weekend shifts with flexible scheduling options. Enjoy a supportive environment where your contributions directly impact patient satisfaction and clinic efficiency. Perfect candidates thrive in fast-paced settings and value work-life balance through adaptable hours.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Handle multi-line phone systems with exceptional customer service skills
- Process insurance verification and maintain accurate patient records
- Coordinate with clinical staff to ensure smooth patient flow and communication
- Manage office inventory and supply ordering
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution abilities
- Ability to work independently with minimal supervision
- Flexibility to work Saturdays and Sundays with variable shifts
- Basic medical terminology knowledge