Job Description
Join our dynamic healthcare team as a Weekend Receptionist and be the first point of contact for patients seeking exceptional care. We're hiring immediately for a vibrant professional who thrives in fast-paced environments and delivers outstanding customer service. Enjoy a competitive hourly rate, flexible weekend schedule, and the opportunity to make a meaningful impact in Boston's healthcare community.
Responsibilities
- Manage patient check-in/check-out processes efficiently using electronic health records
- Answer multi-line phone system with exceptional professionalism and empathy
- Schedule appointments and coordinate with clinical departments
- Process insurance verifications and collect co-pays accurately
- Maintain clean, organized reception area and manage office supplies
- Resolve patient inquiries with discretion and cultural sensitivity
- Collaborate with medical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EHR systems
- Strong communication skills in English and Spanish (bilingual preferred)
- Ability to multitask in high-pressure environments
- Professional appearance and positive demeanor
- Flexibility to work Saturdays and Sundays
- Healthcare HIPAA certification or willingness to obtain
- High school diploma or equivalent required