Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Citywide Medical Center. This pivotal role combines exceptional patient interaction with precise data management in a 24/7 care environment. You'll be the first point of contact during overnight hours, ensuring seamless operations while maintaining accurate digital records. We offer competitive compensation, comprehensive benefits, and a supportive culture that values your administrative expertise.
Responsibilities
- Manage multi-line phone systems and triage patient inquiries during overnight hours
- Perform accurate data entry for patient registrations, insurance information, and medical records
- Coordinate with on-call medical staff for urgent patient communications
- Maintain secure electronic filing systems and HIPAA-compliant documentation
- Process admissions, discharges, and transfer documentation
- Assist with appointment scheduling and patient check-in processes
- Monitor facility security and emergency protocols overnight
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proficient in data entry with typing speed of 45+ WPM
- Experience with EHR systems (Epic or Cerner preferred)
- Strong knowledge of HIPAA compliance and patient confidentiality
- Exceptional multitasking abilities in high-pressure situations
- Professional phone etiquette and conflict resolution skills
- Ability to work independently during overnight shifts
- High school diploma or equivalent; associate degree preferred