Job Description
Join our dynamic team as a Front Desk Receptionist at Fresno Community Wellness Center! We're seeking a warm, organized professional to serve as the first point of contact for our diverse clientele. Enjoy a flexible schedule (including evenings/weekends) while supporting our mission to provide exceptional healthcare services. This role offers growth opportunities in a supportive environment with competitive compensation and benefits.
Responsibilities
- Welcoming visitors, patients, and staff with exceptional professionalism
- Managing multi-line phone systems and directing calls efficiently
- Scheduling appointments and maintaining accurate electronic calendars
- Processing registrations, insurance verification, and intake paperwork
- Coordinating office supplies and maintaining reception area organization
- Assisting with basic clerical tasks (filing, scanning, data entry)
- Supporting event coordination for community health programs
Qualifications
- High school diploma or equivalent required; college coursework preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and electronic health records
- Exceptional verbal communication and active listening skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and confidentiality standards
- Flexibility to work varied shifts including weekends
- Basic knowledge of medical terminology a plus