Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with unparalleled flexibility! We're seeking a professional individual to manage front desk operations during evening hours (10 PM - 6 AM) at our Minneapolis facility. Enjoy a schedule that adapts to your lifestyle while providing critical administrative support to patients and staff. This role offers competitive compensation, comprehensive training, and a supportive environment where your contributions directly impact patient experience.
Why You'll Love Working With Us:
- Comprehensive benefits package including health insurance and retirement plans
- Tuition reimbursement for professional development
- Recognition programs for outstanding performance
- Modern, state-of-the-art facility
Responsibilities
- Manage all incoming calls, emails, and patient inquiries during night shift hours
- Coordinate patient check-in/check-out procedures using EMR systems
- Handle appointment scheduling and calendar management for multiple departments
- Maintain accurate patient records and confidential documentation
- Oversee facility security protocols and visitor access control
- Assist with administrative tasks including billing support and data entry
- Collaborate with on-call medical staff for urgent patient matters
Qualifications
- Minimum 2 years of front desk or receptionist experience
- Proficiency with Microsoft Office Suite and EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to remain calm under pressure during emergency situations
- Strong organizational skills with attention to detail
- Flexibility to adapt to changing priorities and schedules
- Valid CPR certification (or willingness to obtain)
- High school diploma or equivalent required