Job Description
Join our dynamic team as a Weekend Receptionist at Urban Wellness Centers! We're seeking a polished professional to manage our front desk operations during high-traffic weekend shifts. This immediate-opening role offers competitive pay and a supportive environment where you'll be the first point of contact for patients and visitors. If you excel in fast-paced settings and value patient-centered care, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Answer multi-line phone calls and schedule appointments with precision
- Handle patient inquiries and resolve concerns with empathy and professionalism
- Maintain accurate patient records and confidential documentation
- Coordinate with clinical staff for seamless patient flow
- Process payments and manage insurance verification
- Ensure reception area remains clean, organized, and welcoming
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR/EHR systems (Epic or NextGen preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge
- Flexibility to work Saturdays and Sundays (7am-7pm shifts)
- High school diploma or equivalent required