Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Metropolitan Health Group. This critical role serves as the first point of contact for patients and visitors during evening hours, ensuring exceptional service while maintaining a secure and welcoming environment. We offer competitive compensation, comprehensive benefits, and immediate start for qualified candidates.
Responsibilities
- Manage multi-line phone system and triage incoming calls during evening shifts
- Coordinate patient check-ins and verify insurance information using EMR systems
- Maintain secure visitor access protocols and issue visitor badges
- Handle patient scheduling and appointment confirmations for next-day services
- Process payments and manage office supplies inventory
- Prepare nightly reports and secure confidential documents
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with EMR systems (Epic or Cerner preferred)
- Strong multitasking abilities in high-pressure environments
- Valid CPR certification or willingness to obtain
- Ability to work independently with minimal supervision
- Professional appearance and excellent communication skills
- Flexibility to cover additional shifts as needed