Job Description
Join Metro Health Solutions as a Night Shift Receptionist and become the welcoming face of our healthcare facility during evening hours. We're seeking a professional and adaptable individual to manage our front desk operations with exceptional customer service. Enjoy competitive pay, flexible scheduling, and a supportive environment while playing a vital role in patient experience. This role offers unique opportunities for career growth in the healthcare administrative field.
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 6 AM)
- Handle incoming calls, messages, and patient inquiries
- Schedule appointments using electronic health records systems
- Process patient check-in/check-out procedures efficiently
- Assist with administrative tasks including data entry and filing
- Coordinate with medical staff for urgent after-hours requests
- Maintain secure patient confidentiality and HIPAA compliance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year reception or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Strong communication and interpersonal skills
- Ability to work independently and multitask in fast-paced settings
- Flexibility to work nights, weekends, and holidays
- Basic medical terminology knowledge preferred