Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Nashville Health Partners! We're seeking a professional and energetic individual to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a secure, welcoming environment. Enjoy competitive compensation, comprehensive benefits, and a supportive culture focused on excellence. Immediate openings available – apply today!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain electronic health records
- Process payments, verify insurance, and manage billing inquiries
- Coordinate with security team for after-hours facility access
- Prepare daily reports and maintain office supply inventory
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening hours (6 PM - 6 AM)
- Basic medical terminology knowledge
- Valid Tennessee driver's license (if required for errands)