Job Description
Join our award-winning healthcare team as a Night Shift Receptionist in Baltimore! We offer a supportive environment with cutting-edge technology and opportunities for growth. Enjoy a flexible schedule that adapts to your lifestyle while making a meaningful impact on patient experiences. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off. If you're a dedicated professional seeking work-life balance in a dynamic setting, apply today!
Responsibilities
- Manage front desk operations during night shifts with exceptional professionalism
- Coordinate patient check-ins and appointment scheduling using our advanced EHR system
- Handle multi-line phone calls and route communications to appropriate departments
- Maintain accurate patient records and confidential documentation
- Assist with administrative tasks including billing support and insurance verification
- Collaborate with night shift staff to ensure seamless care transitions
Qualifications
- Minimum 1 year experience in medical reception or customer service
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional communication and interpersonal skills
- Ability to work independently with minimal supervision
- Valid CPR certification (or willingness to obtain)
- Flexibility to work nights, weekends, and holidays as needed