Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Urban Wellness Centers! We're seeking a professional with exceptional communication skills to manage front desk operations during weekend shifts. Enjoy a flexible schedule while providing outstanding patient support in a modern, patient-centered environment. This role offers competitive pay, comprehensive training, and the opportunity to make a meaningful impact on our community's health.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Answer multi-line phone system and route calls appropriately
- Schedule appointments using Epic EHR system
- Process insurance verification and collect co-pays
- Maintain organized patient records and confidential information
- Coordinate with clinical teams for seamless patient flow
- Assist with light administrative duties as needed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Healthcare/EHR system experience preferred
- Flexibility to work Saturdays and Sundays (6am-2pm or 2pm-10pm)