Job Description
Join our dynamic healthcare team as a Receptionist at Mesa Medical Center, where compassion meets excellence. As the first point of contact, you'll create exceptional patient experiences while supporting our administrative operations. We offer a collaborative environment with competitive benefits and growth opportunities. If you're a detail-oriented professional dedicated to customer service, apply today to become part of our award-winning medical facility.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone calls with professionalism and route inquiries appropriately
- Process patient registrations, insurance verification, and medical records management
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain clean and organized reception area with necessary supplies
- Handle confidential patient information with HIPAA compliance
- Assist with administrative tasks such as filing, copying, and data entry
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or reception experience in healthcare setting
- Proficiency in Microsoft Office Suite and electronic health records (EHR) systems
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge
- Valid Arizona driver's license and reliable transportation