Job Description
Join our award-winning team as a Night Shift Receptionist at Premier Business Solutions! We're seeking a polished professional to serve as the first point of contact for our 24/7 operations center. This pivotal role combines exceptional customer service with critical administrative support in a fast-paced corporate environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contribution. If you thrive during evening hours and excel in multitasking, apply today to become an essential part of our Charlotte team!
Responsibilities
- Manage front desk operations during evening hours (5 PM - 1 AM) including call routing, visitor screening, and mail handling
- Coordinate office services including meeting room scheduling, equipment management, and supply inventory
- Provide exceptional customer service to internal staff and external clients with professionalism and discretion
- Assist with administrative tasks including document preparation, data entry, and report generation
- Maintain security protocols by monitoring access logs and issuing visitor badges
- Collaborate with overnight staff to ensure seamless transition between shifts
- Resolve operational issues with minimal supervision and escalate complex concerns appropriately
Qualifications
- Minimum 2 years of front desk or reception experience in a corporate setting
- Proven ability to multitask in a fast-paced environment while maintaining composure
- Exceptional communication skills with polished telephone and in-person etiquette
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and office equipment
- Reliable transportation and consistent night shift availability
- Strong attention to detail with organizational skills for document and inventory management
- Ability to work independently with minimal supervision during overnight hours
- Preferred: Experience with scheduling software and basic CRM systems