Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical after-hours care. This immediate hiring opportunity offers a competitive salary package with growth potential in a 24/7 medical facility. Experience a supportive environment where your organizational skills directly impact patient satisfaction and operational efficiency.
Responsibilities
- Manage multi-line phone system and triage emergency calls during night shifts
- Perform patient registration and insurance verification with precision
- Coordinate urgent appointments with on-call physicians and specialists
- Maintain accurate patient records and HIPAA-compliant documentation
- Oversee after-hours facility security and access protocols
- Process payments and manage billing inquiries for night services
- Collaborate with security and emergency response teams
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with medical software (Epic/EMR preferred)
- BLS certification or willingness to obtain
- Exceptional multitasking and stress management abilities
- Strong attention to detail in documentation processes
- Ability to work independently with minimal supervision
- Previous healthcare or urgent care experience preferred