Job Description
Join our award-winning healthcare team as a Night Shift Receptionist! We're seeking a dynamic professional to serve as the first point of contact for patients during evening hours. This critical role ensures smooth clinic operations while delivering exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. Immediate start available for qualified candidates.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Greet and register patients with warm, professional demeanor
- Schedule appointments and maintain electronic health records
- Process insurance verifications and collect co-pays
- Coordinate with medical staff for urgent patient needs
- Maintain clean, organized reception area
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical office software (Epic/EMR preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Flexible availability for 7pm-7am shifts (4 days/week)
- High school diploma or equivalent required