Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Sacramento Medical Center. This immediate opening offers a unique opportunity to be the first point of contact for patients during critical evening hours. We're seeking a dedicated professional who thrives in fast-paced environments and values exceptional patient service. Enjoy competitive compensation, comprehensive benefits, and a supportive work culture. Apply today and make a difference in our community!
Responsibilities
- Manage high-volume patient check-ins and appointment scheduling during night shifts
- Answer multi-line phone system and triage emergency calls with urgency
- Process patient registration forms and verify insurance information
- Coordinate with medical staff to ensure seamless patient flow
- Maintain accurate patient records in electronic health systems
- Handle confidential information with HIPAA compliance
- Assist with administrative tasks including billing inquiries and documentation
Qualifications
- Minimum 1 year experience in medical reception or customer service
- Proficiency with electronic health record systems (EHR)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred
- Availability to work flexible night shifts (10 PM - 6 AM)
- High school diploma or equivalent required