Job Description
Join our dynamic team as a Weekend Receptionist at Mesa Valley Medical Center, where patient care meets excellence. This critical front-desk role ensures seamless operations during high-traffic weekend hours while maintaining our commitment to compassionate healthcare. We're seeking a professional who thrives in fast-paced environments and values the opportunity to make a meaningful impact on patient experiences.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Coordinate multi-specialty appointment scheduling and calendar management
- Handle incoming calls and triage messages to appropriate departments
- Maintain HIPAA-compliant patient records and confidentiality protocols
- Process insurance verifications and collect co-payments
- Assist with patient registration forms and documentation
- Collaborate with clinical teams to ensure smooth patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical office software (Epic/EMR preferred)
- Strong organizational skills with attention to detail
- Exceptional verbal/written communication abilities
- Basic knowledge of medical terminology
- Ability to multitask in high-pressure situations
- Weekend availability (Saturday/Sunday shifts required)
- High school diploma or equivalent required