Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at MetroCare Health Systems! We're seeking a professional and compassionate individual to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a secure and welcoming environment. Enjoy competitive pay, comprehensive benefits, and a supportive work culture in Portland's vibrant medical district.
Responsibilities
- Manage multi-line phone system and triage incoming calls/emergencies
- Greet patients, visitors, and staff with exceptional customer service
- Schedule appointments and maintain electronic health records
- Process registrations, insurance verification, and collect payments
- Coordinate after-hours facility security protocols
- Manage mail distribution and office supplies inventory
- Collaborate with clinical teams during night shift transitions
Qualifications
- Minimum 2 years receptionist/front desk experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Ability to work independently during night shift hours
- Basic knowledge of medical terminology and HIPAA compliance
- High school diploma or equivalent required
- Flexibility to work weekends and holidays as needed
- Valid Oregon driver's license (for occasional errands)