Job Description
Join our dynamic team as a Local Receptionist in Cleveland, OH! We're seeking a polished professional to serve as the first point of contact for our thriving medical practice. Enjoy a flexible schedule with core hours Monday-Friday, plus competitive benefits and growth opportunities. If you thrive in fast-paced environments and excel at creating welcoming experiences, apply today!
Responsibilities
- Manage front desk operations including call routing, visitor greeting, and appointment scheduling
- Handle patient intake with precision and empathy using EMR systems
- Coordinate office communications (phone, email, mail) and maintain confidential records
- Assist with administrative tasks: data entry, supply inventory, and document management
- Support office efficiency by coordinating meeting logistics and vendor relationships
- Uphold brand standards through professional demeanor and facility presentation
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years receptionist or customer service experience in healthcare setting
- Proficiency in Microsoft Office Suite and EMR systems (Epic/Meditech a plus)
- Exceptional communication skills with ability to multitask in high-volume environments
- Detail-oriented with strong organizational and time-management abilities
- Flexibility to adjust schedule based on operational needs
- Valid Ohio driver's license and reliable transportation