Job Description
Join our dynamic healthcare team as an immediate-hire Night Shift Receptionist in Memphis! We're seeking a professional and energetic individual to manage front desk operations during evening hours. This full-time role offers competitive pay, comprehensive benefits, and a supportive work environment. You'll be the first point of contact for patients, visitors, and staff, ensuring exceptional service and smooth operations during critical overnight periods. If you thrive in fast-paced settings and excel in customer service, apply today to start your career with us immediately!
Responsibilities
- Manage patient check-in/check-out processes and appointment scheduling
- Answer multi-line phone calls and direct inquiries to appropriate departments
- Maintain accurate patient records and confidential information
- Coordinate with security teams for facility access during night hours
- Handle administrative tasks including data entry and document management
- Assist with emergency triage protocols and urgent patient communications
- Prepare daily reports and maintain front desk supplies
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Ability to work independently with minimal supervision
- Strong multitasking and problem-solving abilities
- Excellent communication and interpersonal skills
- Flexibility to work nights, weekends, and holidays as needed
- Basic medical terminology knowledge is a plus