Job Description
Join our dynamic healthcare team as a Weekend Receptionist! We're seeking a polished professional to manage front desk operations during weekend shifts (Saturday/Sunday). This role is critical to patient experience and clinic efficiency. Enjoy competitive pay, flexible scheduling, and immediate start. Apply today to become the welcoming face of our community practice!
Responsibilities
- Manage patient check-in/out processes with accuracy and empathy
- Handle multi-line phone system and triage urgent calls appropriately
- Schedule/reschedule appointments using EHR software (Epic experience preferred)
- Maintain secure patient records and confidential documentation
- Process insurance verification and collect co-pays
- Coordinate with clinical staff for patient flow management
- Manage inventory of office supplies and patient materials
Qualifications
- High school diploma or equivalent; certification in medical assisting preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to work independently in fast-paced environments
- Basic medical terminology knowledge required
- Flexibility to work weekends (7am-3pm or 8am-4pm shifts)