Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Services! We're seeking a polished professional to manage front desk operations during evening hours. This immediate opportunity offers competitive pay and a supportive environment where you'll be the first point of contact for guests and staff. If you thrive in fast-paced settings and excel at multitasking, apply today and become an integral part of our 24/7 operations!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle phone calls, emails, and digital communications with professionalism
- Maintain security protocols and monitor access during night hours
- Coordinate with overnight staff for seamless service transitions
- Perform administrative tasks including scheduling, filing, and data entry
- Address guest concerns promptly and escalate complex issues appropriately
- Ensure common areas are clean and well-maintained during shift
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite and reservation systems
- Ability to work independently with minimal supervision
- Flexibility to work nights, weekends, and holidays
- Basic knowledge of office equipment (copier, scanner, etc.)
- Positive attitude and problem-solving aptitude
- High school diploma or equivalent required