Job Description
We are seeking a highly organized and detail-oriented professional to join our team as a Full-Time Receptionist and Data Entry Specialist. Based in the heart of Columbus, Ohio, this role is pivotal in maintaining our office's operational flow and ensuring accurate data management. If you excel at multitasking, providing exceptional customer service, and have a keen eye for data accuracy, we want to hear from you.
Why Join Us?
At Apex Business Solutions, we pride ourselves on a collaborative work culture, competitive benefits, and opportunities for professional growth. We are looking for a local talent to represent our brand with professionalism and efficiency.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional demeanor, manage incoming calls, and direct inquiries to the appropriate department or personnel.
- Data Entry Operations: Perform high-volume data entry tasks with a focus on speed and accuracy, ensuring all digital records are up-to-date and error-free.
- Administrative Support: Maintain and organize physical and digital filing systems, prepare correspondence, and handle incoming and outgoing mail.
- Scheduling: Manage the company calendar, schedule appointments, and coordinate meetings for internal and external stakeholders.
- Inventory Management: Monitor office supplies and place orders to ensure the reception area and general office are well-stocked.
- Customer Relations: Act as the first point of contact for clients and vendors, ensuring a positive experience and resolving routine inquiries.
Qualifications
- Experience: Minimum of 1-2 years of experience in a receptionist role, with proven data entry skills.
- Education: High school diploma or GED required; Associate's degree in Business Administration or related field is a plus.
- Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.
- Typing Speed: Demonstrated ability to type accurately at a minimum of 45 WPM.
- Communication: Excellent verbal and written communication skills with a professional phone manner.
- Organization: Strong attention to detail and the ability to prioritize tasks in a fast-paced environment.