Job Description
Join the Heart of San Francisco’s Business District
We are seeking a highly organized and welcoming Front Office Specialist to join our dynamic team in the heart of San Francisco. As the face of Horizon Hospitality Management, you will ensure our guests and clients receive a world-class first impression. This is an opportunity to work in a fast-paced, premium environment where your professionalism will directly impact our company reputation.
Why Join Us?
- Premium Compensation: Competitive hourly rate of $22.00 - $28.00.
- Benefits Package: Comprehensive medical, dental, and vision insurance.
- Growth: Clear pathways for advancement within the hospitality and administrative sectors.
- Location: Centrally located in the bustling SOMA district.
If you are an experienced receptionist looking for a stable and rewarding role, we want to hear from you.
Responsibilities
- Guest Relations: Welcome visitors and clients with a professional demeanor, managing the front desk check-in process efficiently.
- Communication: Answer and screen incoming calls with a polite tone, routing messages to the appropriate departments promptly.
- Administrative Support: Manage incoming and outgoing mail, distribute packages, and maintain the reception area to a pristine standard.
- Scheduling: Coordinate meeting rooms, manage calendars, and assist with scheduling appointments for senior management.
- Inventory Management: Monitor and replenish office supplies, including coffee, stationery, and snacks for the breakroom.
- Data Entry: Maintain accurate records in the company CRM and filing systems.
Qualifications
- Experience: Minimum of 2 years of professional receptionist or front desk experience in a corporate or hospitality setting.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot).
- Professionalism: Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Reliability: Punctual attendance and a strong work ethic with the ability to multitask in a busy environment.
- San Francisco Location: Must be authorized to work in the United States and able to commute to the San Francisco office.