Job Description
We are seeking a highly organized and professional Front Desk Receptionist to join our dynamic team at San Antonio Medical Center. As the first point of contact for our facility, you will play a crucial role in creating a welcoming and efficient environment for our patients, visitors, and staff. We offer competitive pay, comprehensive benefits, and a supportive work culture.
Why Join Us?
- Competitive hourly wage ($17.00 - $22.00)
- Comprehensive health, dental, and vision insurance
- Paid time off and holiday pay
- Professional development opportunities
- A positive and inclusive workplace culture
Responsibilities
- Greets patients and visitors warmly and professionally, managing the front desk check-in process efficiently.
- Answers and directs incoming phone calls to appropriate departments while maintaining a professional demeanor.
- Manages the appointment calendar, scheduling appointments, and sending reminder notifications.
- Handles incoming and outgoing mail, packages, and deliveries with accuracy.
- Processes patient check-ins and collects necessary demographic and insurance information.
- Maintains a clean and organized reception area, lobby, and waiting room.
- Assists with basic administrative tasks such as filing, data entry, and preparing correspondence.
Qualifications
- High school diploma or GED required; post-secondary education in office administration is a plus.
- Proven experience as a Receptionist or Front Desk Associate.
- Excellent verbal and written communication skills with a friendly and professional phone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Reliable attendance and a positive attitude.