Job Description
Join our dynamic team as a Weekend Receptionist at Nashville Healthcare Solutions! We're seeking a polished professional to deliver exceptional front-desexperiences during Saturday/Sunday shifts. Enjoy competitive pay, flexible scheduling, and a supportive environment while managing patient flow, communications, and administrative operations. Perfect for candidates seeking work-life balance without sacrificing career growth.
This role is ideal for detail-oriented individuals who thrive in fast-paced settings. You'll be the first point of contact for our patients, requiring impeccable communication skills and a warm demeanor. If you excel at multitasking and value making a positive impact, apply today!
Responsibilities
- Manage high-volume front-desk operations during weekend shifts (Sat-Sun)
- Answer/direct calls using multi-line phone system with 95% accuracy
- Coordinate patient check-in/check-out processes via EMR software
- Process insurance verification and demographic updates
- Manage appointment scheduling/rescheduling with 24-hour notice
- Handle incoming/outgoing mail, packages, and office supplies
- Maintain clean, organized reception area and waiting spaces
- Assist with basic clerical tasks (filing, scanning, data entry)
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years receptionist/customer service experience
- Proficiency with EMR systems (Epic/Meditech a plus)
- Exceptional verbal/written communication skills
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure environments
- Professional appearance and courteous demeanor
- Flexibility to cover additional shifts as needed