Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Downtown Cleveland Medical Center! We're seeking a professional and friendly individual to provide exceptional front-desk support during weekend shifts. This immediate-hire opportunity offers competitive pay and a chance to make a meaningful impact in our patients' experience. If you thrive in fast-paced environments and excel at multitasking, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Answer multi-line phone systems and route calls appropriately
- Schedule appointments using our EMR system while maintaining calendar integrity
- Collect and verify patient insurance information
- Prepare and maintain patient documentation in compliance with HIPAA standards
- Coordinate with medical staff to ensure seamless patient flow
- Manage office supplies inventory and basic equipment maintenance
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of front-desk or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-pressure environment
- Strong attention to detail and organizational abilities
- Weekend availability (Saturday/Sunday shifts required)