Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Urban Wellness Centers! We're seeking a professional, adaptable individual to provide exceptional front-desk support during our busiest weekend hours. This flexible schedule role offers the perfect work-life balance while serving our diverse Los Angeles community. Enjoy competitive pay, modern facilities, and a supportive environment where your contributions directly impact patient experiences.
Responsibilities
- Manage front desk operations, including patient check-in/out and appointment scheduling
- Handle multi-line phone systems with professionalism and efficiency
- Process insurance verifications and collect co-pays accurately
- Maintain organized patient records and confidential information
- Coordinate with medical staff to ensure seamless patient flow
- Assist with basic administrative tasks (faxing, scanning, filing)
- Provide exceptional customer service to all patients and visitors
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical office software (EHR systems preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Professional appearance and positive demeanor
- Flexibility to work weekends (Saturday/Sunday) 8am-6pm
- Basic knowledge of medical terminology (preferred)