Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the first point of contact for patients and visitors. This immediate opening offers a flexible weekend schedule (Saturdays & Sundays) with competitive compensation and growth opportunities. We're seeking a professional with exceptional communication skills to manage front desk operations, ensuring seamless patient experiences while supporting our medical staff.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Handle patient registration, insurance verification, and medical record updates with precision
- Maintain a clean, organized reception area and ensure HIPAA compliance
- Coordinate with medical staff to relay urgent messages and schedule adjustments
- Process payments, collect co-pays, and manage daily cash reconciliation
- Assist with administrative tasks including filing, scanning, and data entry
- Resolve patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of customer service or administrative experience in healthcare
- Proficiency in Microsoft Office Suite and medical scheduling software
- Exceptional verbal/written communication and conflict resolution skills
- Ability to multitask in a fast-paced environment with attention to detail
- Flexibility to work weekends (7am-7pm shifts) with occasional holidays
- Basic knowledge of medical terminology and HIPAA regulations
- Positive attitude with strong problem-solving abilities