Job Description
Join our award-winning healthcare team as a Weekend Receptionist and become the welcoming face of our community clinic! We're seeking a warm, professional individual to manage front desk operations during weekend shifts (Saturday/Sunday) with flexible scheduling options. This role offers the perfect blend of structure and autonomy in a patient-centered environment where your smile sets the tone for exceptional care. Enjoy competitive pay, comprehensive benefits package, and the satisfaction of supporting Cleveland's healthcare needs while maintaining work-life balance.
Why Choose Us?
- Flexible weekend shifts (6:30 AM - 4:30 PM)
- Health/dental/vision insurance for part-time staff
- Tuition reimbursement program
- Professional development opportunities
- Supportive team culture
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Answer multi-line phone systems and route inquiries appropriately
- Schedule appointments using EMR software (Epic experience preferred)
- Collect and verify insurance information
- Maintain clean, organized reception area
- Assist with basic administrative tasks (faxing, copying, filing)
- Coordinate with clinical staff for patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Flexibility to work weekends and occasional holidays
- Basic knowledge of medical terminology preferred
- Background check and drug screen required