Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where your administrative expertise and data entry precision will directly impact patient care. This critical role requires meticulous attention to detail during overnight operations while maintaining a welcoming virtual presence. We offer competitive compensation, comprehensive benefits, and a supportive environment for career growth. Albuquerque Community Health Services is committed to fostering an inclusive workplace where your skills make a tangible difference.
Responsibilities
- Manage incoming calls and digital communications during overnight shifts with exceptional professionalism
- Accurately enter and maintain patient data in EMR systems with zero-tolerance for errors
- Coordinate appointment scheduling and maintain patient confidentiality protocols
- Process insurance verification and billing documentation
- Manage office supplies inventory and equipment maintenance logs
- Collaborate with day-shift teams for seamless operational handoffs
- Assist with basic administrative tasks including document scanning and filing
Qualifications
- Minimum 1 year receptionist experience with proven data entry proficiency
- Expertise in Microsoft Office Suite and EMR systems (Epic preferred)
- Exceptional typing speed (60+ WPM) with 99.5% accuracy
- Strong customer service orientation with problem-solving abilities
- Ability to work independently during overnight hours with minimal supervision
- Healthcare compliance knowledge (HIPAA, OSHA)
- High school diploma or equivalent; associate's degree preferred