Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for our patients during critical evening hours. We offer a competitive salary, flexible scheduling options, and a supportive work environment where your contributions directly impact patient care. Enjoy the benefits of reduced commute traffic during off-peak hours and premium shift differential pay. If you're a compassionate professional seeking meaningful work with schedule flexibility, apply today!
Responsibilities
- Manage incoming calls, patient registrations, and administrative tasks during night shift hours
- Coordinate patient flow, appointments, and emergency protocols with clinical teams
- Maintain accurate patient records and confidential documentation using EHR systems
- Handle multi-line phone systems, triage calls, and escalate urgent matters appropriately
- Assist with billing inquiries, insurance verification, and front-desk operations
- Support facility security protocols and access control during overnight hours
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years receptionist or customer service experience in healthcare setting
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional communication skills and ability to remain calm under pressure
- Valid CPR certification or willingness to obtain upon hire
- Ability to work independently and make sound decisions during off-hours