Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with flexible scheduling options! We're seeking a professional and compassionate individual to manage our front desk operations during evening hours. This role offers unparalleled work-life balance with adaptable shifts while providing critical administrative support to patients and staff. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your contributions make a real difference.
Our facility is equipped with state-of-the-art technology and follows industry-leading safety protocols. You'll work alongside dedicated professionals committed to excellence in patient care. This position is perfect for night owls seeking stability with schedule flexibility.
Responsibilities
- Manage multi-line phone system and patient communications during evening hours
- Schedule appointments and maintain electronic health records with precision
- Coordinate with medical staff for urgent patient needs and emergencies
- Process insurance verifications and billing documentation
- Ensure lobby area remains clean, organized, and welcoming
- Handle confidential patient information with HIPAA compliance
- Assist with patient check-in/check-out procedures
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong knowledge of medical terminology and healthcare protocols
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Exceptional communication and multitasking abilities
- Flexibility to work evenings (10 PM - 6 AM) with adaptable scheduling
- High school diploma or equivalent; college degree preferred
- Ability to thrive in fast-paced, high-stress environments