Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at CityCare Health Partners! We're seeking a dedicated professional to manage our front desk operations during evening hours. This immediate full-time role offers competitive pay, comprehensive benefits, and the chance to make a real impact in our patients' lives. If you thrive in a fast-paced environment and excel at multitasking, apply today to become an essential part of our 24/7 care network!
Responsibilities
- Manage front desk reception during night shifts, greeting patients and visitors with professionalism
- Handle incoming calls, messages, and digital communications efficiently
- Schedule appointments and maintain accurate patient records using EMR systems
- Process registrations, insurance verification, and check-in procedures
- Coordinate with medical staff to ensure seamless patient flow
- Maintain a clean, organized reception area and supply inventory
- Address patient inquiries with empathy and accurate information
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or customer service experience
- Proficiency in EMR/EHR systems and Microsoft Office Suite
- Strong communication and multitasking abilities
- Flexibility to work nights, weekends, and holidays
- Basic medical terminology knowledge
- Attention to detail with confidential patient data