Job Description
Join our award-winning healthcare team as a Weekend Receptionist in vibrant Nashville! We're seeking a warm, organized professional to provide exceptional front-desk support during our busiest weekend hours. Enjoy a flexible schedule while making meaningful impacts in patient care. Benefits include: competitive pay, paid training, free parking, and advancement opportunities. Perfect for students or professionals seeking work-life balance!
Responsibilities
- Manage patient check-in/out processes with accuracy and empathy
- Handle multi-line phone systems and triage urgent calls
- Coordinate appointment scheduling and maintain digital calendars
- Process insurance verification and collect co-pays
- Maintain HIPAA-compliant patient records
- Assist with patient inquiries and resolve concerns promptly
- Collaborate with medical staff to ensure smooth clinic operations
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner) preferred
- Exceptional communication and conflict resolution skills
- Ability to work independently during weekend shifts (Sat/Sun 8am-6pm)
- Strong attention to detail and multitasking abilities
- Basic medical terminology knowledge a plus