Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Milwaukee! We offer a flexible schedule competitive pay and a supportive environment where your administrative skills shine. This role is perfect for night owls seeking work-life balance while making a meaningful impact on patient experiences.
Responsibilities
- Manage front desk operations during night shifts including patient check-in and check-out
- Handle incoming calls and route communications to appropriate departments
- Coordinate scheduling and appointment management using electronic health records
- Maintain accurate patient records and confidential information
- Assist with administrative tasks including billing inquiries and insurance verification
- Collaborate with night shift staff to ensure seamless patient flow
- Uphold strict HIPAA compliance and security protocols
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and customer service skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings and weekends as needed
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required