Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. We're seeking a dedicated professional to manage front desk operations, ensure seamless patient flow, and maintain a welcoming environment in our 24/7 facility. Immediate openings available for motivated individuals ready to make an impact.
Responsibilities
- Manage incoming calls and patient inquiries with exceptional professionalism
- Coordinate patient check-in/check-out procedures using EMR systems
- Handle appointment scheduling and calendar management
- Maintain secure patient records and confidential documentation
- Assist with billing inquiries and insurance verification
- Coordinate with clinical staff for urgent patient needs
- Ensure lobby area remains clean and organized
Qualifications
- High school diploma or equivalent required
- 1+ years experience in customer service or reception roles
- Proficiency with EMR systems (Epic/Meditech preferred)
- Strong communication and multitasking abilities
- Ability to work independently during night shifts
- Basic knowledge of medical terminology
- Flexibility to cover weekends and holidays
- Valid CPR certification (or willingness to obtain)