Job Description
Join our award-winning healthcare team as a Weekend Receptionist at Cleveland Wellness Center! We're seeking a polished professional to deliver exceptional patient experiences during our high-traffic weekend shifts. This flexible position offers competitive pay, comprehensive benefits, and the opportunity to work in a state-of-the-art facility. If you thrive in fast-paced environments and prioritize patient care, apply today to become the welcoming face of our practice.
Responsibilities
- Manage patient check-in/check-out procedures using Epic EMR system
- Coordinate multi-specialty appointment scheduling across 15+ providers
- Handle high-volume phone inquiries with empathy and efficiency
- Process insurance verifications and collect co-pays
- Maintain HIPAA-compliant patient records and confidentiality
- Assist with weekend inventory management for medical supplies
- Support patient flow coordination during peak Saturday hours
Qualifications
- Minimum 2 years medical receptionist experience
- Proficiency in Epic EMR and scheduling software
- Exceptional communication and conflict resolution skills
- Strong attention to detail in documentation and billing
- Flexibility to work Saturdays 8:00 AM - 4:30 PM
- Basic knowledge of insurance verification processes
- Ability to remain calm during high-pressure situations
- High school diploma or equivalent required