Job Description
Join our dynamic team at CityCare Medical Center as a Night Shift Receptionist! This critical role combines exceptional customer service with precise data entry responsibilities in a fast-paced healthcare environment. You'll be the first point of contact for patients and staff during evening hours, ensuring smooth operations while maintaining accurate electronic records. If you thrive in overnight settings and possess meticulous attention to detail, this opportunity offers competitive compensation and career growth.
Responsibilities
- Manage front desk operations during night shift, greeting patients and visitors promptly
- Perform accurate data entry for patient records, insurance information, and appointment scheduling
- Answer and direct incoming calls to appropriate departments while maintaining professional etiquette
- Coordinate with medical staff to ensure seamless patient flow and urgent requests are handled
- Process incoming/outgoing correspondence, mail, and confidential documents securely
- Maintain organized filing systems for digital and physical records
- Assist with administrative tasks including inventory management and supply replenishment
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 1 year experience in data entry with 10,000+ keystrokes per minute accuracy
- Proficiency in EMR systems (Epic, Cerner) and Microsoft Office Suite
- Exceptional verbal/written communication skills in English and Spanish
- Ability to work independently during night shift with minimal supervision
- Strong attention to detail with proven error prevention in data handling
- Basic medical terminology knowledge and HIPAA compliance understanding
- Flexible schedule availability including weekends and holidays