Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in El Paso! We offer a flexible schedule and competitive compensation for dedicated professionals who thrive in a fast-paced environment. As the first point of contact, you'll provide exceptional patient support while managing critical administrative tasks. This role is perfect for night owls seeking work-life balance with evening shifts (10 PM - 6 AM) and rotating weekends. Enjoy comprehensive benefits and a supportive culture focused on growth.
Responsibilities
- Manage multi-line phone system with exceptional call routing and etiquette
- Perform accurate patient registration and data entry in EMR systems
- Coordinate appointment scheduling and waitlist management
- Process insurance verifications and maintain confidential records
- Assist with patient check-in/out and triage urgent inquiries
- Collaborate with clinical staff to ensure seamless patient flow
- Handle administrative duties including filing, scanning, and correspondence
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and schedules
- Bilingual (English/Spanish) certification required
- Basic medical terminology knowledge