Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the first point of contact for patients and visitors. We're seeking a professional, warm, and organized individual to manage front desk operations during high-traffic weekend hours. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Baltimore's thriving medical district. Immediate openings available!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and call routing
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Coordinate with clinical staff to ensure seamless patient flow and wait time management
- Handle patient inquiries regarding services, insurance, and facility policies
- Process payments and verify insurance information using practice management software
- Prepare weekend reports and manage office supplies inventory
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare setting
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment while maintaining composure
- Strong attention to detail and organizational abilities
- Weekend availability (Saturday/Sunday shifts, 8am-4pm)
- High school diploma or equivalent; associates degree preferred