Job Description
Join our patient-centered team as a Flexible Schedule Receptionist where your work-life balance is prioritized. We're seeking a warm and professional individual to serve as the first point of contact for our growing healthcare practice. Enjoy the freedom of adaptable hours while delivering exceptional administrative support in a modern, collaborative environment.
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Greet and assist patients/visitors with registration, scheduling, and inquiries
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Coordinate appointment scheduling and calendar management for medical staff
- Process insurance verifications and collect co-pays efficiently
- Support office operations including supply inventory and mail processing
- Collaborate with billing team for account reconciliation support
Qualifications
- Minimum 1 year receptionist or front desk experience in healthcare setting
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to work independently with minimal supervision
- Flexibility to cover varied shifts (mornings, evenings, weekends)
- HIPAA compliance knowledge and confidentiality commitment
- High school diploma or equivalent required